Well hello there

I'm a passionate traveler and a committed problem solver. Which is a helpful combo when taking public transportation in a foreign country.

I lead a virtual team, with all the challenges and opportunities that entails. So I'm great at building connections without face-to-face contact, and *amazing* at the Internet. Need to monitor social media from China, or host a Skype call from the UAE? Been there, done that. I'm a big believer in making technology work for you, not the the other way around.

As part of that, I manage the backends of two businesses, coordinating everything from website functionality to developing advertiser relationships to building a community of clients and readers. Startups are awesome that way -- you get to do everything!

When I'm not traveling, I love playing Iron Chef in my kitchen and throwing the ball for my adorable labrador. Sometimes simultaneously.

My passion is helping people travel better -- whether that's more often, more comfortably, or more economically. If I can't answer a travel-related question, I can probably put you in touch with someone who can!

From my travels

RSS My latest for One Mile at a Time

  • YAY! Promotional Iberia Avios Now Posting!
    Many of us can enjoy a collective sigh of relief -- it looks like the 90,000 Avios from the recent Iberia promotion are starting to hit accounts.  With some caveats, of course. My account is registered in the U.S., and I used Iberia.com to purchase my tickets. As of a few minutes ago, my account […]
  • How To Find Award Availability With Iberia Avios
    In responding to comments this morning, it seems there is still a lot of enthusiasm around the potential 90,000 mile Iberia promo, and even more questions about how to actually use Iberia Avios. As you've probably noticed when booking your revenue tickets, the Iberia website is not the most intuitive experience. So I figured I'd […]
  • New OMAAT Email System: Please Check Your Subscriptions
    Just a quick housekeeping update as we transitioned to a new email service yesterday (the previous one has been in place since 2008, and has been causing problems). I realize everyone is already receiving too many dang emails due to GDPR compliance stuff, and apologies for adding to that. This is a long-planned switch, but […]
  • Tip: Use Free Heathrow Airport Buses Instead Of The “Hotel Hoppa”
    London's Heathrow airport doesn't allow the neighboring hotels to operate shuttles. Instead, there's a common shuttle called the "Hotel Hoppa" that has a few different routes to the local hotels. The Heathrow Express used to be the greatest ripoff at Heathrow, advertising 15 minute journeys to Central London (providing, of course, that you want to […]
  • Which Credit Card To Use When?
    We frequently discuss how different credit cards can best be leveraged in a given situation, but sometimes it can still be difficult to pinpoint exactly which cards make sense for you. Reader Matt H. posed this question last week on the Ask Lucky forum: "I am sure this has been asked in a previous question, but I […]
  • Comparing The Domestic Flight Experience On Delta And American
    Moving to Washington State last year was pretty much the end of my loyalty to American Airlines. The relationship was already deteriorating -- the elite benefits stopped being as competitive, and there was nothing to justify the higher fares versus other carriers -- but American has very little presence in Spokane with just three daily […]
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Travel Consulting

Everyone has airline miles or credit card points. Almost no one knows how to use them.

Along with my fabulous team of colleagues, I help everyday people make the most of their miles and points. Whether you're a road warrior looking to upgrade your general travel experience, or a leisure traveler hoping to save money on a special vacation, PointsPros can provide advice as to the best ways to not only earn miles, but to get the very most from the points you already have.

Check out pointspros.com to learn more!

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