Well hello there

I'm a passionate traveler and a committed problem solver. Which is a helpful combo when taking public transportation in a foreign country.

I lead a virtual team, with all the challenges and opportunities that entails. So I'm great at building connections without face-to-face contact, and *amazing* at the Internet. Need to monitor social media from China, or host a Skype call from the UAE? Been there, done that. I'm a big believer in making technology work for you, not the the other way around.

As part of that, I manage the backends of two businesses, coordinating everything from website functionality to developing advertiser relationships to building a community of clients and readers. Startups are awesome that way -- you get to do everything!

When I'm not traveling, I love playing Iron Chef in my kitchen and throwing the ball for my adorable labrador. Sometimes simultaneously.

My passion is helping people travel better -- whether that's more often, more comfortably, or more economically. If I can't answer a travel-related question, I can probably put you in touch with someone who can!

From my travels

RSS My latest for One Mile at a Time

  • What Happens To Your Miles When You Die?
    Not to be morbid, but this is a question I get all the time. Miles and points are confusing enough, and when you add in the stress surrounding an unexpected (or even expected) death it can be difficult to understand options and make decisions. This is unfortunately a discussion we're having in my family. Given […]
  • UNBELIEVABLE: This Is Not How You Deice An Aircraft!
    As you may have seen on the news, Istanbul is being hit by a massive blizzard this week. Typically when a hub city is hit by a major weather event it causes major problems for the local airline, which has certainly been the case here. Turkish Airlines has had to delay or outright cancel hundreds […]
  • You Can Now Transfer Your Virgin America Points To Alaska Miles
    Last month Alaska and Virgin announced the next phase of their merger, with mileage conversion and status matching starting as of January 9th. Virgin America Elevate points will convert into Alaska Mileage Plan miles at a 1:1.3 ratio. Per Alaska’s website: "On January 9, 2017, we will invite you to enroll in Alaska’s award-winning Mileage […]
  • Why The Hottest Credit Card Bonus Might Not Be Right For You
    There's a crazy amount of buzz right now about the Chase Sapphire Reserve Card, and has been for months. The 100,000 point bonus is changing soon, so people seem even more enthused about it than before. And there's no doubt -- it's a great offer, and a very good card. The card benefits outweigh the […]
  • Fort Lauderdale Flights Cancelled Due To Shooting
    Sad news out of Fort Lauderdale, where a full ground stop has been ordered in the aftermath of a shooting in the baggage claim area. Five people were killed, and an additional eight injured, according to officials. The sole suspect is in custody. For those wanting further details as events unfold, the BBC has a […]
  • I Was Walked From My Airbnb!
    Airlines often oversell space on flights, then ask for volunteers to be "bumped" from the flight. Hotels will sometimes overbook as well, and use the industry term "walked" to describe the process of accommodating a guest at another nearby property. I've never actually been walked from a hotel, and it's definitely not something I was […]
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Travel Consulting

Everyone has airline miles or credit card points. Almost no one knows how to use them.

Along with my fabulous team of colleagues, I help everyday people make the most of their miles and points. Whether you're a road warrior looking to upgrade your general travel experience, or a leisure traveler hoping to save money on a special vacation, PointsPros can provide advice as to the best ways to not only earn miles, but to get the very most from the points you already have.

Check out pointspros.com to learn more!

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Recent and upcoming events

October 14-16, 2016 // Chicago Seminars | Elk Grove, IL

April 29 - May 1, 2016 // Frequent Traveler University Signature | Las Vegas, NV

December 4-6, 2015 // FTU Advanced | Newport Beach, CA

October 16-18, 2015 // Chicago Seminars | Elk Grove, IL

April 17-19, 2015 // USA Today Presents Frequent Traveler University | Dallas, TX

Selected Media & Interviews

Abroaders Podcast // Episode 119 - Interview with Tiffany Funk

Credit Card Forum // 5 Underutilized Rewards-Card Strategies